Netherlands, Utrecht

Business Process Management and IT

when 3 August 2014 - 14 August 2014
duration 2 weeks
credits 2.5 ECTS
fee EUR 1150

This course will provide both theoretical background and hands-on experience with business process management (BPM), improvement and innovation. On the one hand it is important for organizations to have grip on their processes, and to continually evaluate and improve their processes in an evolutionary way; Information Technology (IT) can play a supporting role in this. On the other hand innovative IT can play a disruptive role for businesses. In this course both aspects will be illustrated and discussed. With respect to both aspects principles of business/IT-alignment and business process re-engineering will be discussed. Standards like the Business Process Management Notation (BPMN) will be introduced. The link of legacy systems, social media, Big Data, and databases with the BPM will be explained. Also new trends like Business Rules Management in relation to Business Process Management will be elaborated upon.

Based on the BPM-lifecycle (Weske, 2004) the following topics will be discussed:
1) the design & analysis of (business) processes
2) automation of processes by implementing information systems
3) the daily monitoring of operations and maintenance of processes and
4) the evaluation of running processes.

In the research track of the course digital self-servicing and smart devices in a healthcare setting will be investigated through literature research and a case study. The relation between innovative IT in relation to healthcare business processes will be elaborated in the research track.

Automation of processes will be practiced in the hands-on practical track of the course using the BPM-system ‘BonitaSoft’ (a free open source BPM system that students can still use after the course). In Bonitasoft a healthcare process will be implemented.

Course leader

Johan Versendaal

Target group

Information, computing science, and business administration students with flair for IT; practitioners wanting to learn theory on BPM & IT; advanced Bachelor level.

Course aim

Provide course members with insights and practical experience on BPM and it's relation to IT, as well as basic research principles for BPM and IT.

Credits info

2.5 ECTS
+ certificate of attendance

Fee info

EUR 1150: Including housing
EUR 810: Exluding housing

Scholarships

Utrecht Summer School doesn't offer scholarships for this course.

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