20 August 2021
Service Design Processes and Methods
The students will learn the basics of service design and a service design process as well as the most central methods of service design. The course will be completed as a case – developing of an existing service. The case will include the first three phases of the service design process, from definition to service design.
Novia University of Applied Sciences and Turku University of Applied Sciences
Undergraduate students with at least two years completed of Bachelor’s studies in any field.
The student will be able to:
Utilise service design process as a holistic and iterative approach.
Put established, research-based service design methods in practice.
Map and visualize different stages of service design processes.
Accomplish a service design project.
EUR 75: The course fee includes: Registering to the course & customer service, Teaching, study facilities in Turku,